Domains
Soft Skills
Soft skills, also known as Non-Cognitive Skills, are character traits and interpersonal skills that characterize a person’s relationships with other people. They are socially determined and can be developed throughout their lifetime to produce value. This course will provide you with the skills that enable you to interact effectively and harmoniously with other people
Communication skills are the used abilities when giving and receiving different kinds of information. There are four types of communication : Verbal, non-verbal, visual and written.
What you’ll learn
- Verbal communication skills (Active listening, Tone of Voice, Asking Good Questions and sharing feedback)
- Non-verbal communication skills (Body language, Emotional Intelligence, Friendliness, respect and empathy, Confidence, open-mindedness)
- Visual communication skills (Designing charts, graphs and clear presentations)
- Written communication skills (Simplicity, Cohesion and Clarity, choosing the right tone, grammar and punctuation)
Duration: 2 days / 1 week / 2 weeks
Time Commitment: 8 h / 20 h / 40 h
Subject: Soft Skills
Level: Beginner / Intermediate / Advanced
Platforms: Physical/Online
Topic(s): N/APositive attitude could be defined as a state of mind that envisions and expects favorable results, and a mindset that helps in recognizing opportunities.
What you’ll learn
- Understand and examine the impact of positive attitude on personal and professional environments
- Steps needed to improve attitude and behavior
- Improve effectiveness by applying positive psychology techniques
- Identification of preferred thinking techniques
- Improve relationships by using modeling techniques
Duration: 2 days / 1 week / 2 weeks
Time Commitment: 8 h / 20 h / 40 h Subject: Soft Skills Level: Beginner / Intermediate / Advanced Platforms: Physical/OnlineTopic(s): N/ATime management is the process aiming at increasing effectiveness, efficiency, and productivity by planning and exercising conscious control of time spent on specific activities. Time management skills are the set of skills used to ensure the effectiveness of time management process.
What you’ll learn
- How to set your goals
- How to prioritize activities
- How to keep a task list or “to-do list”
- How to schedule tasks
- How to focus on one task at a time
- How to minimize distractions
- How to delegate tasks
Duration: 2 days / 1 week / 2 weeks
Time Commitment: 8 h / 20 h / 40 h Subject: Soft Skills Level: Beginner / Intermediate / Advanced Platforms: Physical/OnlineTopic(s): N/AAdaptability is the ability to rapidly learn new skills and behaviors in response to changing circumstances.
What you’ll learn
- How to be aware of changes in your environment
- How to develop your growth mindset
- How to set goals for yourself
- How to deal with problems
- How to learn acknowledge and accept change
Duration: 2 days / 1 week / 2 weeks
Time Commitment: 8 h / 20 h / 40 h Subject: Soft Skills Level: Beginner / Intermediate / Advanced Platforms: Physical/OnlineTopic(s): N/AProblem solving could be defined as the process of finding solutions to difficult or complex issues.
What you’ll learn
- How to define the problem
- How to generate alternative solutions
- How to evaluate and select an alternative
- How to implement and follow up on the solution
Duration: 2 days / 1 week / 2 weeks
Time Commitment: 8 h / 20 h / 40 h Subject: Soft Skills Level: Beginner / Intermediate / Advanced Platforms: Physical/OnlineTopic(s): N/ACreativity could be defined as the use of imagination and original ideas to generate something new.
What you’ll learn
- Creativity and innovation
- The creative process
- Individual creativity
- Barriers to creativity
- Creative problem solving
- Creativity in groups
- Business Model Innovation
Duration: 2 days / 1 week / 2 weeks
Time Commitment: 8 h / 20 h / 40 h Subject: Soft Skills Level: Beginner / Intermediate / Advanced Platforms: Physical/OnlineTopic(s): N/AWork ethics constitute a set of values centered on the relevance of doing work and reflected especially in a desire or determination to work hard.
What you’ll learn
- Recognizing and analyzing ethical issues
- Defining cross cultural variations and similarities in organizational practices
- Understanding sources of organizational ethical culture and deviant behavior
- Designing ethical programs to achieve specific objectives in organizations
- Developing ethical leadership skills
Duration: 2 days / 1 week / 2 weeks
Time Commitment: 8 h / 20 h / 40 h Subject: Soft Skills Level: Beginner / Intermediate / Advanced Platforms: Physical/OnlineTopic(s): N/AComputer skills are the set of skills that provide you with the ability to use efficiently computers and related technology.
What you’ll learn
- Software, hardware and OS
- Microsoft Office
- Spreadsheets and analytics
- Email communication
- Data visualization and graphic design
- Presentation tools
- Social media
Duration: 2 days / 1 week / 2 weeks
Time Commitment: 8 h / 20 h / 40 h Subject: Soft Skills Level: Beginner / Intermediate / Advanced Platforms: Physical/OnlineTopic(s): N/AEtiquette is the customary code of behavior considered as polite in society or among members of a particular profession or group.
What you’ll learn
- Business Communication Etiquette
- Building a Professional Image
- Networking Etiquette
- Business Dress Etiquette
- Email Etiquette
- International Etiquette
Duration: 2 days / 1 week / 2 weeks
Time Commitment: 8 h / 20 h / 40 h Subject: Soft Skills Level: Beginner / Intermediate / Advanced Platforms: Physical/OnlineTopic(s): N/AProtocol is the official procedure or system of rules governing affairs of state or diplomatic occasions.
What you’ll learn
- Behaving correctly in both social and business situations
- Interacting and communicating effectively with different types of guests
- Demonstrating appropriate professional and personal conduct
- Planning visits and formal occasions and events
- Implementing different variations in protocol and etiquette from different cultures, nations and regions
Duration: 2 days / 1 week / 2 weeks
Time Commitment: 8 h / 20 h / 40 h Subject: Soft Skills Level: Beginner / Intermediate / Advanced Platforms: Physical/OnlineTopic(s): N/A